Accessing audit logs and managing permissions

Audit logs in BoldSales provide a detailed history of system activities, ensuring transparency and security. Only users with the necessary permissions can access and manage audit logs. This article explains who can view audit logs, how permissions are assigned, and how admins can control access.

Use cases

Audit and review of permissions

Periodically reviewing who has access to what helps identify and remove outdated or excessive permissions, ensuring users only have the access necessary for their roles.

Change tracking

Monitoring configuration changes in systems or applications allows teams to identify the source of system failures or bugs that may result from recent updates or modifications.

Security incident investigation

Tracking unauthorized access or suspicious activity through audit logs enables swift investigation of security incidents, helping determine who accessed sensitive data and when.

Managing audit log permissions

Admins control who can access audit logs by configuring permissions within Permission Sets.

Steps to enable audit log access for users

1. Navigate to Setup > Security > Permission Sets.
2. Select the Permission Set assigned to the user role.
3. Locate the Manage audit logs permission under the Setup and Management section.
4. Check the permission checkbox ON to grant access.
5. Click Save to apply the changes.

Note: Only users assigned this permission can view, filter, and search audit logs.

Restricting audit log access

For security reasons, admins can:

• Assign audit log access only to specific roles such as managers or compliance teams.
• Disable access for lower-level users to protect sensitive data.
• Regularly review permissions to ensure only necessary personnel have access.

If a user no longer requires audit log access, remove the Manage audit logs permission from their Permission Set.

Article suggestions

1. steps involved in managing user permission
2. Using permission sets to control access

Frequently asked questions (FAQs)

Can standard users access audit logs?

No, only users with the Manage audit logs permission can view audit records.

Can an admin modify past audit logs?

No, audit logs are automatically recorded and cannot be edited or deleted.

How often should permissions be reviewed?

It is recommended to review permissions periodically to ensure only authorized users have access.