How to Configure Email Providers Other Than Google and Microsoft?
BoldSales provides direct integration of Google and Microsoft email services and also supports two way syncing of the emails. But, to sync other email services with BoldSales, you have to use IMAP and SMTP, and you need the correct server addresses, port numbers, and authentication details.
You can connect email accounts from providers such as Yahoo, Zoho, AOL, iCloud, and so on, using IMAP (incoming) and SMTP (outgoing). This article shows you where to find correct details of the server names, port numbers, security details, when to use app‑specific passwords, and how to enter these details in BoldSales.
How to find SMTP and IMAP data
To sync your email with BoldSales using IMAP and SMTP, you need the correct server addresses, port numbers, and authentication details. These settings allow your BoldSales to send and receive emails securely through your email provider.
If your email provider supports both SMTP ports 465 (SSL) and 587 (TLS/STARTTLS), you can use either one based on your network configuration. All entries below require authentication using your full email address as username.
IMAP (Incoming mail)
| Provider | IMAP Server | Port | SSL Required | Notes |
|---|---|---|---|---|
| Yahoo Mail | imap.mail.yahoo.com |
993 | Yes | Requires app password if 2FA enabled. [ionos.co.uk], [bing.com] |
| Zoho Mail | imap.zoho.com |
993 | Yes | Enable IMAP in Zoho; app password if 2FA. [salesforge.ai] |
| AOL Mail | export.imap.aol.com |
993 | Yes | Some clients also accept imap.aol.com. App password often required. [godaddy.com], [infraforge.ai] |
| iCloud Mail | imap.mail.me.com |
993 | Yes | Requires Apple app‑specific password (2FA). [warmy.io] |
| GMX Mail | imap.gmx.com |
993 | Yes | Enable IMAP in GMX settings. [buzzvoice.com], [support.apple.com] |
| Yandex Mail | imap.yandex.com |
993 | Yes | Uses app password/OAuth. [blog.mails.ai] |
| Fastmail | imap.fastmail.com |
993 | Yes | App password required if 2FA is enabled. [getmailbird.com], [learn.microsoft.com] |
| Proton (via Bridge) | 127.0.0.1 |
1143 | Yes | Requires Proton Mail Bridge (paid). [mailjerry.com] |
| Verizon (AOL‑managed) | imap.aol.com |
993 | Yes | Legacy @verizon.net uses AOL servers; app password required. [help.vtiger.com], [youtube.com] |
| IONOS | imap.ionos.com |
993 | Yes | Username = full email address. [lifewire.com], [support.apple.com] |
| GoDaddy (Workspace/Professional Email) | imap.secureserver.net |
993 | Yes | Applies to GoDaddy IMAP accounts (non‑O365). [help.zoho.com] |
SMTP (Outgoing mail)
| Provider | SMTP Server | Port(s) | SSL/TLS | Notes |
|---|---|---|---|---|
| Yahoo Mail | smtp.mail.yahoo.com |
465 (SSL) / 587 (TLS) | Yes | Auth required; app password if 2FA. [ionos.co.uk] |
| Zoho Mail | smtp.zoho.com / smtppro.zoho.com |
465 (SSL) / 587 (TLS) | Yes | Use smtppro for domain‑based org accounts. [mailjerry.com] |
| AOL Mail | smtp.aol.com |
465 (SSL) | Yes | App password often required. [godaddy.com], [adviksoft.com] |
| iCloud Mail | smtp.mail.me.com |
587 (TLS/STARTTLS) | Yes | Requires Apple app‑specific password. [warmy.io] |
| GMX Mail | mail.gmx.com |
465 (SSL) / 587 (STARTTLS) | Yes | Auth required. [buzzvoice.com] |
| Yandex Mail | smtp.yandex.com |
465 (SSL) / 587 (STARTTLS) | Yes | App password/OAuth. [blog.mails.ai] |
| Fastmail | smtp.fastmail.com |
465 (SSL) / 587 (STARTTLS) | Yes | App password needed with 2FA. [getmailbird.com] |
| Proton (via Bridge) | 127.0.0.1 |
1025 | Yes | Provided via Proton Mail Bridge. [mailjerry.com] |
| Verizon (AOL‑managed) | smtp.aol.com |
465 (SSL) / 587 (TLS) | Yes | Full email + app password required. [youtube.com] |
| Verizon (Legacy) | smtp.verizon.net |
465 (SSL) | Yes | Still works for some migrated accounts. [in.help.yahoo.com] |
| IONOS | smtp.ionos.com |
465 (SSL) / 587 (STARTTLS) | Yes | Use 587 if 465 blocked. [support.apple.com] |
| GoDaddy (Workspace/Professional Email) | smtpout.secureserver.net |
465 (SSL) | Yes | Sign‑in required. [help.zoho.com] |
App passwords
Some providers require an app‑specific password when connecting:
-
Yahoo: Generate a 3rd‑party app password in your Yahoo Account Security and use it instead of your normal password. [help.yahoo.com]
-
AOL: Create a 3rd‑party app password in AOL Account Security (use for IMAP/SMTP). [help.aol.com]
-
iCloud: Requires Apple app‑specific password (2FA must be enabled). [support.apple.com]
-
Zoho Mail: If 2FA is enabled, generate a Zoho app‑specific password. [zoho.com], [help.zoho.com]
-
Fastmail: Use Fastmail app passwords when 2FA is enabled. [fastmail.com]
-
Yandex: Use app password or OAuth as per Yandex Mail settings. [yandex.com]
-
Proton Mail: Use Proton Mail Bridge; the Bridge supplies local credentials (127.0.0.1 ports). [proton.me]
-
Username & password are mandatory for all providers.
- Username is typically your full email address (even if provider docs don’t list it explicitly).
- Password may need to be an app‑specific password if the provider requires it (see below).
- SMTP authentication is required for all listed providers. [help.yahoo.com], [zoho.com], [help.aol.com], [support.apple.com]
Setting up your email sync using IMAP and SMTP
Before users can connect their email accounts using IMAP and SMTP, the admin must enable the Other Email Providers option in the organization settings. For more details, visit: Email integration options
Once enabled, the Connect Other Email Service button will appear under the user’s Email tab. You can access it in either of the following ways:
- Click your profile icon at the bottom left, select
, and then open the Email tab. or
- Go to Setup > My Profile > Email Setup
In the Stay organized with email integration section, click button. Enter the following details in the drawer:
- Email address - The account you’re connecting.
- Display name - Shown to recipients on outgoing mail.
Incoming mail (IMAP)
- IMAP server name - From your provider (e.g.,
imap.mail.yahoo.com). [help.yahoo.com] - IMAP port - Usually 993 for SSL. [help.yahoo.com], [zoho.com], [support.apple.com]
- Username - Use your full email address.
- Password - Your account password or app specific password (if provider requires one).
Use SSL for IMAP - On (required by most providers). [help.yahoo.com], [zoho.com], [support.apple.com]
IMAP Authentication Types
| Authentication Type | Description | When to Use | Recommendation |
|---|---|---|---|
| Plain | Sends the username and password in plain text over an encrypted SSL/TLS connection | When SSL/TLS is enabled and the email provider does not specify another authentication method | Recommended (works with most IMAP servers) |
| Login | Sends the username and password in two separate steps over an encrypted connection | If Plain authentication fails or the provider explicitly recommends LOGIN | Commonly supported |
| CRAM MD5 | Uses a challenge–response mechanism; the password is not sent directly | Only when the email provider explicitly requires CRAM MD5 | Rarely supported |
Outgoing mail (SMTP)
- SMTP server name - From your provider (e.g.,
smtp.mail.yahoo.com). [help.yahoo.com] - SMTP port - Typically 465 (SSL) or 587 (TLS/STARTTLS). [help.yahoo.com], [zoho.com], [support.apple.com]
- Use SSL/TLS for SMTP - On (per provider). [help.yahoo.com], [zoho.com], [support.apple.com]
- Authentication - (uses your username + password/app password). [help.yahoo.com], [zoho.com]
SMTP Authentication Types
| Authentication Type | Description | When to Use | Recommendation |
|---|---|---|---|
| Plain | Sends the username and password in plain text within an encrypted SSL/TLS connection | When SSL/TLS is enabled and the provider does not specify a different authentication method | Recommended (works with most SMTP servers) |
| Login | Sends the username and password in two separate steps over an encrypted connection | If Plain authentication fails or the provider explicitly recommends LOGIN | Commonly supported |
| CRAM MD5 | Uses a challenge–response mechanism; the password is not sent directly | Only when the email provider explicitly requires CRAM MD5 | Not commonly supported |
After entering all the fields,
Click Connect.
Troubleshooting
- Cannot send mail / SMTP settings incorrect
- Use the provider’s recommended port–encryption combination (465 with SSL or 587 with TLS/STARTTLS). Auth must be on. [help.yahoo.com], [zoho.com], [support.apple.com]
- IMAP not syncing
- Verify the IMAP server/port and that IMAP is enabled in the provider (Zoho/GMX requires enabling). [zoho.com], [support.gmx.com]
- Some providers (AOL) use specific server names like
export.imap.aol.com. Try the official host. [help.aol.com]
- Proton Mail won’t connect
- Install Proton Mail Bridge; use the local 127.0.0.1 IMAP 1143 / SMTP 1025 that the Bridge exposes. [proton.me]
Reference links
- Yahoo: IMAP/SMTP settings; app‑password guidance. [help.yahoo.com], [help.yahoo.com]
- Zoho Mail: IMAP access; SMTP configuration; (IMAP must be enabled; app password for 2FA). [zoho.com], [zoho.com]
- AOL: IMAP/SMTP settings; export.imap host; app password guidance. [help.aol.com], [help.aol.com]
- iCloud (Apple): IMAP/SMTP settings; app‑specific passwords (2FA). [support.apple.com], [support.apple.com]
- GMX: IMAP/SMTP (help + specs). [support.gmx.com], [clean.email]
- Yandex: IMAP/SMTP; app password & OAuth. [yandex.com]
- Mail.com: IMAP/SMTP; help center. [mailjerry.com], [support.mail.com]
- Fastmail: IMAP/SMTP; app passwords/2FA. [clean.email], [fastmail.com]
- Proton: Bridge IMAP/SMTP local settings & requirement (paid). [proton.me]
